Terms and Conditions

Please read these terms and conditions carefully. Your use of this website indicates that you fully accept these terms and conditions, whether you choose to order or not.

In ordering goods through this website you confirm that you are at least 16 years of age.

1. General Information

These terms and conditions shall be governed by and construed in accordance with English law. Disputes arising in connection with these terms and conditions shall be subject to the exclusive jurisdiction of the English courts.

Big Mouth Clothing reserves the right to change or modify these terms and conditions, in whole or in part, at any time, without prior notice. All changes will come into effect at the time that they are posted on this webpage.

2. Delivery

Processing and shipment of orders is made within 3 to 5 working days of receipt of the customer's order, with confirmed payment. Delivery dates provided are for guidance only, and shall not be binding.

Delivery is available worldwide and shall be conducted by the postal carrier chosen by Big Mouth Clothing. Customers may choose standard or express shipping methods, the cost of which will be paid for by the customer. This cost may depend on the order size, order value and delivery location. Current shipping costs can be viewed at Shipping Information.

Delivery addresses provided at the time of order are definitive and may not be changed.

3. Prices

Big Mouth Clothing makes every effort to try and ensure the prices listed on this website are accurate. If in error, however, we have under-priced a product, we will contact the customer to advise of this error and provide the opportunity to purchase the product at the correct price. We will not be liable to supply any such product at the stated price. If the customer no longer wishes to purchase the item, a full refund will be issued to the value of the amount paid. All prices quoted at www.bigmouthclothing.com are subject to change without prior notice.

All costs, including products and shipping charges are subject to immediate payment.

4. Warranty

Big Mouth Clothing endeavours to maintain the accuracy, completeness and currency of all information provided at www.bigmouthclothing.com We can, however, take no responsibility for any errors or omissions.

Any defects in goods received by customers, which fall under warranty, will entitle the customer to a replacement item, the right to cancel their order (with the issue of a refund) or a discount in the purchase price. All products are guaranteed against faults and defects for a period of 12 months from the date of purchase.

When the return shipment of an item due to faults or defects is required, Big Mouth Clothing will also pay for the cost of postage. Customers will be responsible for obtaining and providing proof of postage to enable Big Mouth Clothing to reimburse these costs.

5. Cancellation

Customers are entitled to cancel their order at any time by providing written notice (by letter or email), within 14 days of order confirmation, without any reason required. If the goods have already been shipped or delivered, they must be returned to Big Mouth Clothing, and will be treated as a return and not a cancellation.

The right to cancel an order does not exist for any goods which are produced to a customer's specifications or are tailored/personalised to the customer's individual needs.

Notice of cancellation should be sent to:

Big Mouth Clothing
Unit 6,
St Albans Court,
St Albans Road,
Stafford,
ST16 3DJ

or via e-mail to: contact@bigmouthclothing.com

6. Descriptions of Goods

Big Mouth Clothing endeavour to ensure that all descriptions and images of products as accurate as possible. Please note, however, that slight variations may occur. All sizes are approximate and the size guide provided on the website is designed as a guideline only. Please note that the product images provided on the website are for illustrative purposes only. Every attempt has been made to clearly represent the final products in the images shown on the website including the t-shirt colour, design colour and design position. Small variations are possible, however, due to computer screen settings and manufacturing processes.

7. Website Usage

In order to access some features of www.bigmouthclothing.com, you will need to create an account. You are not permitted to use any other user's account without their express permission. When creating an account, the information provided must be both complete and accurate. If any of this information changes, users agree to update the information as soon as possible, using the 'Change Contact Details' function of the customer account at www.bigmouthclothing.com If Big Mouth Clothing suspects that any registration information is not complete, current, or accurate, or that any user has otherwise violated these terms and conditions, the account may be subject to suspension or termination and the user may be barred from using the Big Mouth Clothing website.

All website users are responsible for all activity that occurs on their own account and all account passwords must be kept secure - customers must notify Big Mouth Clothing of any unauthorised use of their password or account immediately. Passwords can be changed at any time by using the 'Change Password' function within the customer account at www.bigmouthclothing.com.

By registering and creating an account with Big Mouth Clothing, users are confirming that they are of legal age to form a binding contract and are not barred by any laws from using the Big Mouth Clothing website.